Dropbox

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Provisioning

After processing your order, the AppDirect Marketplace will provision your Dropbox licenses. Once this is complete, you will receive an email acknowledgement from Dropbox with next steps.

5 easy steps to activate:

1. Email Acknowledgement
   Look out for an email acknowledgement sent to your account admin’s email address from no-reply@dropbox.com. Please check your spam filter if you don’t receive this email. AppDirect might be blacklisted, so double-check with your IT team, or contact us at help@appdirect.com if it has been over 48 hours since the order was placed.
   
   
2. Accessing Dropbox
   Follow the invitation link to go to Dropbox’s website, where you will create a username and password. As an admin, you will also be prompted to access the Dropbox Admin Console and complete setup. Watch this tutorial on how to access and what’s available. 
   
   
3. Inviting Users
   On the Dropbox portal, you will be prompted to invite your team members and download the Dropbox mobile and desktop app. Follow this guide for details.
   
   
4. Dropbox Fundamentals
   Complete and share this Dropbox fundamentals course with your team members to learn how to use key Dropbox features.
   
   
5. Need help?
   Dropbox offers Customer Support based on your subscription tier. Refer to this article for Dropbox Support guidelines as well as hours of operation. Click here to place a Support request with Dropbox. For any questions regarding the AppDirect Marketplace, please contact help@appdirect.com.