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Best Practices and How-tos

Marketplace How-To Videos

• AppDirect Marketplace - Unified Lifecycle Management
• AppDirect Marketplace - Search & Checkout
• AppDirect Marketplace - Billing
• AppDirect Marketplace - Subscription Management

What to Expect Assets

• AppDirect SmartSupport Overview
• Acronis
• Adobe
• AWS (Amazon Web Services)
• Check Point
• Crowdstrike

Sell Cloud

• Adding Products to a Cloud Quote
• Cloning SaaS or Cloud Quotes

Commissions

• About AppDirect Pay and FAQs
• AppDirect Commissions FAQs
• Creating a Commission Inquiry Ticket

Support

• Why can’t I see all the requests I’ve submitted?
• How can I ensure that my team is included in any updates on my requests?
• How do I view my existing support requests?
• Accessing AppDirect Support Ticket Portal
• Resetting Passwords
• How to obtain Customer Support, Training and Documentation for vCom using Community