How to access Community

Community is the vCom Platform’s training hub — accessible right from the platform and filled with upcoming trainings, helpful resources, and a live discussion board.

Follow the steps below to access Community.

1. Login to catalog.appdirect.com.
2. Click on the AppSwitcher on the upper left navigation bar and select Network or Mobile.                         
3. In the left navigation bar, click on Support and select Community from the drop-down.

Content available in Community

You can find the following content in the Community platform.

Lives:
Monthly live webinars you can sign up for in advance or join while they’re happening. Register ahead to save your spot — or jump in live and ask questions in real time.

Past Lives:
On-demand recordings of previous live webinars. Watch any past session anytime to catch what you missed or review key topics.

Courses:
Online, self‑paced courses that include short quizzes. Work through modules at your own pace and use quizzes to test your knowledge.

Discussions:
A place to chat with your vCom team and other customers. Post questions, share feedback, read product updates, and swap IT tips.

Resources:
Downloadable training materials and step‑by‑step videos covering the vCom Platform. Follow guides and videos across Procure-to-Pay: source new services, search orders & trouble tickets, pay invoices, and analyze your IT spend.

How to contact support for vCom

You can use the following channels to get support for vCom. 

Customer Care:
800-804-8266 (Option 4)
customercare@vcomsolutions.com 

Technical Support:
800-804-8266 (Option 3)
service@vcomsolutions.com