AWS (Amazon Web Services)

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Please note this information is specific to AWS.
 

For new environments

After placing an AWS order on the Marketplace, you'll need to sign our Termsand Conditions and a Professional
Services contract (if applicable). If needed,
Professional Services will then help set up and manage your AWS environment. For
any general inquiries, support or help,please contact our team at: help@appdirect.com
 

For existing environments

After placing an AWS order on the Marketplace, youʼll need to fill out the AWS Rebill and
Optimization Form to allow us to transfer your agreement over to AppDirect. A Product
Specialist will then reach out to schedule a transfer call to complete this process. Please
note that we require the Root Account access holder to be present during the transfer call.

CloudCheckr

• As part of your subscription, you also have access to CloudCheckr,  a cloud management solution providing cost, resource allocation and security recommendations. 
• For onboarding to CloudCheckr specifically, please reach out to  brittany.hruda@appdirect.com. Please provide a list of users (including their email addresses) who need to be invited onto CloudCheckr to facilitate the initial onboarding process.

Step by Step Process

Step 1: Activate You AppDirect Marketplace Account
● You will receive an email with an AppDirect Marketplace activation link.
● Click the link and complete your account setup.
● If the link expires, let us know and we will resend it.

Step 2: Add Payment Method
● After logging in, you will be prompted to add a credit or debit card.
● This is required by AWS Marketplace even though your initial AWS Rebill quote
will be $0.
● AWS requires a payment method on file before allowing any Marketplace
agreements to be issued.

Step 3: Accept Your AWS Rebill Quote
● Once a payment is added, you will receive:
○ An AWS Rebill quote
○ A digital agreement
● Review and accept both to proceed with AppDirect as your AWS partner.

Step 4: Provide Your AWS Account Information
● After placing an AWS order on the Marketplace, youʼll need to fill out the AWS
Rebill Intake Form to allow us to transfer your agreement over to AppDirect.

Step 5: Rebill and Savings Go Live
● If you are a transfer a Product Specialist will then reach out to schedule a
transfer call to complete this process. Please note that we require the Root
Account access holder to be present during the transfer call.
● If you are a new AWS customer, AppDirect will provide you with the login
credentials for your new resold account.