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Adding a Payment Method

  • Updated

Intended for:

IT decision-makers, Procurement professionals, CIOs, Company Admins, Billing Admin, User, Advisor (for Advisor Company only)

You'll need: 
  • Access to the the AppDirect platform.
  • A clear understanding of your organization's financial goals and spending patterns.

Please check your email for an activation email so you can access your invoicing in the AppDirect platform.

To Set Up a Payment Method

  1. Once logged into the AppDirect platform, choose Account to the left of your name in the top right corner. (You may have to click Manage, and then Account, depending on your role.)
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  2. Click the Update Payment Methods tab on the left under Links. 
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  3. Besides Payment Method, select Add for the type of payment you would like to add - Card or Bank Account.
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  4. Once you've added your payment information, select Make Default, which will be used to process payments automatically moving forward.
  5. If you need to pay any invoices immediately, click on the Invoices tab on the left - you will see the Pay Invoice option beside each outstanding invoice. Paid invoices will be marked as paid.
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Contact Information: For technical support for the AppDirect Marketplace, you can reach out through the Technical Support for the Marketplace form.

For technical support for cloud applications, use the Technical Support for my Cloud Apps form. SmartSupport Premium customers should use this form.

You can also reach out to your advisor for additional guidance and support.

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