Linking Your Existing Microsoft Environment

If you're an existing Microsoft account holder outside of the AppDirect Marketplace, you can link your existing account when you purchase a Microsoft solution.

1. To use your existing Microsoft account, your Microsoft Admin needs to accept the request to link the reseller relationship with AppDirect and your company by clicking on this link.
2. Once your Microsoft Admin receives a notification confirming that the reseller relationship was transferred to the AppDirect tenant, you must contact Support to facilitate this process and provide them with the following information:
   • Your marketplace company name and company ID
   • Your Microsoft account company name and Microsoft domain
   • After this information has been received, you will receive a confirmation email stating that your request will be processed shortly. Once confirmed, you can continue with your cart without starting over.
3. Fill out the required fields.
4. After the fields have been completed, you can proceed via the Next button in the cart.
5. You are then prompted for a payment method, the availability of which differs based on marketplace configuration.
6. Once the payment method is entered and validated, you can proceed via the Next button in the cart.
7. On the cart review page, you can complete the purchase, which also implies acceptance of the Terms of Service, Privacy, and Refund policies.
8. After purchase, you will be offered to either view your products (Company Dashboard/Manage Applications) or continue shopping (storefront).
9. Off-platform, you will be notified via e-mail of your purchase and receive administrative credentials and instructions.