Submit a ticket Using a Form
Submitting a ticket by clicking one of the forms below allows us to capture all required information at once so we can serve you quicker.
|Use this if you are...
|Advisor Commission Inquiry
|An advisor looking for support for your commissions.
|Connectivity Quote Requests and Quote Support
|An advisor and you want to submit a quote request for Telco, connectivity, UCaaS, CCaaS, or other utilities.
|Advisor Orders Inquiry
|An advisor and need support for an existing Telco, connectivity, UCaaS, CCaaS, or other utilities order.
|Technical Support for my Cloud Apps
A user or advisor and need technical help with any cloud apps you've purchased through AppDirect.
SmartSupport Premium customers should use this form.
|Technical Support for the Marketplace
|A user or advisor and need help with the way the Marketplace works (e.g.: adding/removing users, updating cloud subscriptions, activating or navigating the Marketplace).
|Cloud Support and Quote Requests
|An advisor and you need to request a quote or if you need sales support for a cloud app.
|AppDirect Card Support
|An advisor and you need help with your AppDirect Card.
|AppDirect Connectivity Order
|An advisor and you need to submit an Order for Connectivity services.
You can also:
- Visit the My Requests page to see your open requests,
- Email us at firstname.lastname@example.org,
- Call us at 833-427-7762.
- Or click the Help button at the bottom right of this page.